• The address must include the building number, villa or apartment number, in addition to the street and city name. The phone number and the name of the person concerned must be recorded in full and correct.
  • The delivery time varies depending on the country to which it is sent, and you can track the status of the shipment by entering your account on our online store.
  • The shipping company delivers to the address registered in the order, so make sure that all your information is correct and complete.
  • The number must be valid to call.
  • Prices on the site do not include tax, and value-added tax is applied on the final payment page on the value of products and shipping charges.
  • The customer is obligated to pay any taxes or customs belonging to the country to which the shipment is sent.
  • Any error or deficiency in order information such as mobile number or shipping address may cause the order to be delayed.
  • We will not be able to ship products to incomplete, or different, addresses listed on the order
  • If you are unable to reach you or if the receipt is refused for any reason, the Gorisa store will not be responsible for delaying the order or returning the amount.